We want you to have a great experience with WKDAY from the moment your order arrives.

WKDAY products are packed and dispatched with care from stocked inventory. Because we sell consumable goods, we don’t accept returns or offer refunds once an order has been dispatched — except where required under Australian Consumer Law.

That said, if something isn’t right when your order arrives, we’ll always work with you to make it right.

Once an order has been processed and dispatched, it cannot be cancelled, returned, or refunded. Please ensure all order details — including shipping address, product selection, and subscription choice — are correct before completing checkout.

If your order arrives damaged or faulty, please contact us within 14 days of delivery at:

hello@wkday.com

Include:

• Your order number
  
• Clear photos of the product and packaging
  
• A brief description of the issue
  

If the claim is approved, we will arrange a replacement or refund at our discretion.

WKDAY does not offer refunds for change of mind, taste preference, or unused products.

Refunds will only be considered if:

• The product is faulty or defective, or
• The product arrives damaged in a way that affects its usability
  

This is in line with Australian Consumer Law.

Packaging damage alone (such as dented or scuffed outer boxes) does not automatically qualify for a refund if the product inside remains intact and usable.

WKDAY subscriptions renew automatically every 30 days at the discounted subscription price. You can manage, pause, or cancel your subscription at any time through your account portal before your next billing date.

Once a subscription order has been processed or dispatched, it cannot be cancelled or refunded. Subscription discounts apply only while the subscription remains active.

This policy does not exclude or limit any rights you may have under Australian Consumer Law. If a product has a major fault, you are entitled to a replacement or refund. If the fault is minor, we may choose to repair, replace, or refund the product.

If you have questions about this policy, please contact:

hello@wkday.com